How Can an Overseas Supplier Take Legal Action Against a Non-Paying Customer in the UAE?

If a supplier outside the UAE wishes to file a case against a UAE-based customer for non-payment, they must follow certain legal steps to ensure the claim is valid under UAE law. Here is an overview of the process:

  1. Review the Contract and Jurisdiction Clause
  • Check the jurisdiction clause in your contract to determine if the UAE courts have jurisdiction over disputes.
  • If the contract specifies arbitration or a foreign court, you may need to follow that route unless explicitly permitted to bring the case in the UAE.
  1. Attempt Amicable Settlement
  • Before initiating legal action, UAE law encourages resolving disputes amicably.
  • Send a formal demand letter through a UAE-licensed lawyer to the customer, requesting payment within a specific timeframe.
  1. Engage a UAE-based Lawyer
  • Non-residents must appoint a UAE-licensed legal representative to file a case in UAE courts.
  • The lawyer will help translate and notarize required documents in Arabic, as Arabic is the official language of the courts.
  1. File a Case in the UAE Courts
  • If the amicable settlement fails, your lawyer can file a civil case in a UAE court.
  • The claim is typically filed in the court of the emirate where the customer is based or where the transaction occurred.
  1. Provide Necessary Documents
  • Submit all relevant documents, including:
    • Invoices and proof of the unpaid amount.
    • Contracts or agreements.
    • Correspondence showing efforts to recover the payment (e.g., emails, letters).
    • Any documents that show the delivery of goods or services.
  1. Consider Arbitration (if Applicable)
  • If your contract includes an arbitration clause, you must file the case with the agreed arbitration center (e.g., Dubai International Arbitration Centre, DIFC-LCIA).
  • Arbitration awards can be enforced in the UAE courts under the UAE Arbitration Law and the New York Convention (if international).
  1. Enforcement of Foreign Judgments
  • If you have already obtained a judgment from your home country, you may need to enforce it in the UAE.
  • Enforcement depends on reciprocity agreements between your country and the UAE or specific treaties.
  1. Prepare for Court Fees and Timelines
  • Be aware of court fees (percentage of the claim amount) and timelines.
  • Cases may take several months or more, depending on complexity.
  1. Alternative Options
  • Hire a debt collection agency: Some agencies specialize in recovering debts in the UAE without litigation.
  • Explore informal resolution via UAE Chambers of Commerce or trade bodies.

Important Notes:

  • Ensure your legal documents are authenticated and legalized (including through the UAE Embassy in your country).
  • Any judgment issued by UAE courts can be enforced locally through asset seizure or other means.